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This is a courtesy translation: the Italian version is the only authoritative one and prevails in the event of any discrepancy.

Terms of Service

Last updated: 15 October 2026

These Terms of Service (the "Terms") govern access to and use of EVmetry (the "Application" or the "Service"), available at https://evmetry.com and through the iPhone app, provided by:

(the "Provider", "we").

By using the Service, the user ("User", "you") confirms having read, understood and fully accepted these Terms. If you do not accept the Terms, do not use the Service.

1. Description of the Service

EVmetry lets you create an EVmetry account and connect an official Tesla account through Tesla OAuth. The Service reads your Tesla vehicle's telemetry through the official Tesla Fleet API and processes it to show information such as trips, charging sessions, battery status, estimated costs and maps.

The Service's automatic polling is read-only: it sends no commands to the vehicle, changes none of its settings and does not wake it (no automatic wake-up). Wake-up or remote command features, where enabled, run only at your explicit request and through the permissions Tesla requires.

How personal data is handled within the Service is described in the Privacy Policy, which forms an integral part of the contractual relationship.

2. Account, requirements and age

2.1 To use the Service you must:

2.2 Ordinary access to the Service happens through your EVmetry account credentials, or through Sign in with Apple or with Google if you choose one of those methods. Connecting the Tesla account happens on the official Tesla site through OAuth. You are responsible for keeping your credentials confidential and for all activity carried out through your account. You must tell us promptly about any unauthorised use.

2.3 By authorising the Application through OAuth, you allow us to access your vehicle's data through the Tesla Fleet API for the purposes described in these Terms and, where enabled, to carry out the remote actions you explicitly request. You can withdraw that authorisation at any time from your Tesla account or by deleting your account in the Application.

2.4 The Service is not intended for minors. We do not knowingly collect data from children under 13.

2.5 Public profile. The public profile is optional and you can turn it on or off at any time from Social. When it is on, other users see your public name, your vehicle's model with trim and year, your aggregate driving results in the Leaderboard (consumption, braking, kilometres, score) and, in Territories, the regions where you are competing with the related points. We never show your real name, email, licence plate, routes or times.

3. Plans, prices and taxes

3.1 The Service is offered in two paid plans, EVmetry (base) and EVmetry Pro, each billed monthly or annually. The features included in each plan are described on the purchase page. Some features remain viewable without a subscription in preview mode; continuous collection of vehicle data requires an active subscription.

3.2 Prices in euro, VAT included. EVmetry: €3,99 per month or €35,90 per year. EVmetry Pro: €6,99 per month or €59,90 per year.

3.3 Prices in US dollars, taxes excluded. EVmetry: $3.99 per month or $35.90 per year. EVmetry Pro: $6.99 per month or $59.90 per year. Unless stated otherwise at the time of purchase, dollar prices do not include sales tax or other taxes that may be due: where such taxes apply, the corresponding amount is shown at checkout and charged in addition to the stated price.

3.4 The billing currency follows the currency set on your account. The price, the billing period and the total amount are shown to you before you confirm the purchase. A subscription already in place keeps the currency it was opened with: changing plan does not convert it.

3.5 Purchases made inside the iPhone app are sold by Apple at the prices set for your App Store account's currency and territory, which may differ from those above. The actual price is always shown to you by Apple before you confirm.

3.6 Any promotional codes, discounts and their validity conditions are shown at checkout before payment is confirmed. The Provider may limit repeated use of promotional codes by the same User.

3.7 The Provider may change prices for the future. A price change affecting a subscription already in place will be communicated to you in advance, with reasonable notice and in any case within the terms required by applicable law, and will take effect from the following renewal: you will be able to cancel before the increase is charged.

4. Purchase channel: website or iPhone app

4.1 The subscription can be bought in two mutually exclusive ways:

4.2 The purchase channel determines who manages the subscription. A subscription opened on Stripe is managed and cancelled from the Stripe portal reachable inside the Application; a subscription opened through Apple is managed and cancelled only in the App Store (Settings, your name, then Subscriptions). The Provider cannot change, suspend or refund a subscription managed by Apple.

4.3 You cannot hold two active subscriptions at the same time for the same account. If you have an active Apple subscription, the Application will not let you open a second one on the website. To move from one channel to the other, you must first cancel the active one and wait for the period already paid for to end.

4.4 Apple's own terms of use also apply to in-app purchases. Where a provision of these Terms is incompatible with Apple's rules applicable to in-app purchases, those rules prevail for that purchase only.

5. Free trial

5.1 With your first subscription, a 7-day free trial may be offered on the website. In the iPhone app, any introductory offer and its length are set in the App Store and shown to you by Apple before you confirm.

5.2 The length of the trial, the plan chosen, the date of the first charge and the amount that will be charged at the end of the trial are shown to you before you confirm the purchase.

5.3 Only one trial period is available per account and per vehicle, across both purchase channels: a trial already used on the website prevents the introductory offer in the app, and vice versa. Deleting the account and reconnecting the same vehicle does not grant a second trial either.

5.4 A valid payment method is required to start the trial on the website. If no payment method is available when the trial ends, the subscription is not activated and no charge is made.

5.5 Unless you cancel before the trial ends, the subscription automatically continues as a paid one at the chosen plan and price when the trial days are over. Cancelling during the trial results in no charge at all.

6. Automatic renewal

This section describes the automatic renewal terms. Please read it in full before buying.

6.1 Your subscription renews automatically at the end of each billing period, monthly or annually depending on the plan chosen, and keeps renewing until you cancel it.

6.2 When you are charged. The first charge happens when you confirm the purchase or, where a free trial applies, at the end of the trial. Every later charge happens at the start of each new period, on the payment method on file.

6.3 What you are charged. Each renewal is charged at the price of the plan in force for your subscription, stated in Section 3 and shown before purchase, plus any applicable taxes. There are no hidden costs and no additional charges.

6.4 How to cancel. You can cancel the renewal at any time, with no penalty and without having to contact us:

6.5 Effect of cancelling. Cancelling stops future renewals; access stays active until the end of the period already paid for and does not generate a pro-rata refund, save as provided in Section 8 and by mandatory consumer rights. You can change your mind and turn renewal back on before expiry, from the same portal you cancelled in.

6.6 Renewal after a failed payment. If a renewal does not go through, access is kept for a short tolerance window while the payment network retries the charge. If that window passes without success, the subscription stops.

7. Term, cancellation and closing the account

7.1 The subscription starts when the purchase is confirmed and renews as set out in Section 6.

7.2 You can delete your account at any time through the features in the Application, both on the website and in the iPhone app, or by contacting us. Deleting the account cancels any active Stripe subscriptions before removing the data; an Apple subscription must instead be cancelled separately in the App Store, because only Apple can stop its renewal.

7.3 When the subscription expires, is cancelled or is not renewed, EVmetry may keep automatic telemetry collection running for a technical tolerance window of at most 12 hours, so that a payment delay or a reactivation does not cause an accidental interruption. After that window, Fleet Telemetry collection is turned off and no new operational data is recorded until the subscription is reactivated.

7.4 If the subscription stays inactive, the history of telemetry, trips, charges, parking, location and vehicle data is kept for at most 6 months from the end of access to the Service, so that reactivation, export or support remain possible. After that period, this data may be deleted automatically from the operational database. Voluntarily deleting your EVmetry account instead removes the data as set out in the Privacy Policy, without waiting for that period.

7.5 Whatever the state of your subscription, you can always obtain a free copy of your personal data as described in Section 8 of the Privacy Policy.

8. Withdrawal and refunds

8.1 Consumer right of withdrawal (EU). If you are a consumer under the Italian Consumer Code (Legislative Decree 206/2005) and Directive (EU) 2011/83, you have the right to withdraw from the contract, without giving any reason, within 14 days of buying the subscription. The period runs from the purchase, not from the end, cancellation or expiry of the subscription, and an automatic renewal does not start a new withdrawal period.

8.2 Early performance and loss of the right of withdrawal. Because this is the supply of digital content or a digital service, if you expressly ask for performance of the Service to begin during the withdrawal period and acknowledge that you will lose the right of withdrawal once the contract has been fully performed, the right of withdrawal can no longer be exercised once performance is complete, under Art. 59 of the Italian Consumer Code. Confirming the order at checkout constitutes an express request for immediate performance of the Service, which begins when access is activated, including any free trial. If you withdraw before full performance, under Art. 57(3) of the Italian Consumer Code you will be charged, or the amount will be withheld from the refund, in proportion to the days of paid Service already used against the subscription period bought; free trial days generate no charge.

8.3 Exercising withdrawal. To exercise the right of withdrawal it is enough to send an explicit message to gabriel@evmetry.com before the deadline. We will refund the amounts due without undue delay and in any case within 14 days of your message, using the same payment method you used.

8.4 Purchases made on the website (Stripe). Save as provided by consumer protection law and unless expressly stated otherwise, payments for subscription periods already used are non-refundable and there is no further general commercial refund policy. Any refunds due are processed through the same payment network used for the purchase. Rights granted to you by the law of your country or state of residence, and which cannot be waived, are unaffected.

8.5 Purchases made in the iPhone app (Apple). In-app purchases are sold by Apple: refunds are handled exclusively by Apple under its own conditions, and the Provider has neither the technical nor the contractual ability to issue them. To request a refund from Apple, use reportaproblem.apple.com. We can still help you understand the charge and document the request.

8.6 Discontinuation of the Service not caused by you. If the Service is discontinued for reasons not related to a breach by you, you will be refunded, where due, the share of the subscription for the period not used.

9. Invitation Programme

9.1 The Service may offer an invitation programme granting periods of free access to the person who invites and to the person invited.

9.2 Taking part in the programme is governed by the Invitation Programme Terms, which form an integral part of these Terms and set out its conditions, limits, cases of revocation and transparency duties when promoting it publicly.

9.3 Rewards consist of periods of free access to the Service: they have no monetary value, are not transferable and cannot be converted into cash.

10. Permitted use

10.1 You undertake to use the Service only for lawful purposes, in line with these Terms, applicable law and the terms of use of Tesla and of the third-party providers.

10.2 The Service is intended for your personal use in relation to the vehicle or vehicles you lawfully own or have at your disposal and for which you are authorised to access the data.

11. Limitations and prohibitions

11.1 The following are prohibited, by way of example:

12. No affiliation with Tesla, and trade marks

12.1 EVmetry is an independent service, not affiliated with, sponsored by, endorsed by, certified by or connected in any way to Tesla, Inc. or its subsidiaries. The Provider accesses the Tesla Fleet API as a third-party developer registered with Tesla and within the limits of the permissions you grant: that registration is not a partnership, an endorsement or a commercial relationship with Tesla.

12.2 "Tesla" and the related logos and names are registered trade marks of Tesla, Inc. Every reference to Tesla is made purely for descriptive and interoperability purposes. Use of the Service is subject to Tesla's terms and conditions for the account and the Fleet API; any change, limitation or interruption of the Fleet API by Tesla may affect the availability and operation of the Service, without any liability on the Provider.

12.3 The Service also integrates data and services from other third-party providers, listed in the Privacy Policy. The Provider is not affiliated with the owners of those trade marks either.

13. Data accuracy and no warranties

13.1 The data shown by the Service comes from the Tesla Fleet API, from third-party providers and from processing carried out by the Application. That data may be inaccurate, incomplete, delayed or not in real time, not least because automatic polling does not wake the vehicle. This applies in particular to:

13.2 The costs and estimates shown are purely indicative and are not official, accounting or tax figures.

13.3 The Service is not a safety tool and must not be used for decisions critical to the safety of people or property, nor as the sole source for maintenance work, for planning journeys where range is critical, or for tax filings.

13.4 The Service is provided "as is" and "as available". To the extent permitted by applicable law, the Provider gives no warranties, express or implied, as to continuous availability, freedom from errors, accuracy, merchantability, fitness for a particular purpose, or the suitability of the data for any decision.

13.5 We accept no liability for decisions you take on the basis of the data or information provided by the Service. Your assessments and choices remain your sole responsibility.

14. Limitation of liability

14.1 To the fullest extent permitted by applicable law, the Provider will not be liable for indirect, incidental, consequential or punitive damages, loss of data, profits, opportunities or expected savings arising from the use of, or the inability to use, the Service.

14.2 To the extent permitted by law, the Provider's total liability towards you, on any ground connected to the Service, is limited to the amounts you actually paid for the Service in the 12 months before the event giving rise to the liability.

14.3 Nothing in these Terms excludes or limits the Provider's liability where the law does not allow it, including cases of wilful misconduct or gross negligence, liability for death or personal injury, and the mandatory rights granted to consumers.

14.4 Some jurisdictions do not allow the exclusion of implied warranties or the limitation of liability for incidental or consequential damages. In those jurisdictions, including several within the United States, the exclusions and limitations in Sections 13 and 14 apply only to the extent permitted, and your mandatory rights are unaffected.

15. Availability, suspension and termination

15.1 The Provider works to keep the Service available, without however guaranteeing uninterrupted operation. The Service may be temporarily suspended for maintenance, updates, technical reasons or events outside the Provider's control, including malfunctions or changes at third-party providers and in the Tesla Fleet API.

15.2 The Provider may suspend or stop delivering the Service, in whole or in part, including towards you, in the event of a breach of these Terms, unlawful, fraudulent or abusive use, legal obligations, or discontinuation of the Service. Conduct that may lead to suspension includes creating multiple accounts to obtain promotions repeatedly, manipulating the invitation programme and attempting to bypass the Service's technical limits.

15.3 Where reasonably possible, you will be given advance notice and the reason, and you will be able to challenge the decision by writing to the addresses in Section 18. Suspension for suspected fraud may be immediate; in that case you will be notified without delay.

15.4 You can stop using the Service at any time by cancelling the subscription or deleting your account, with the effects described in Section 7 and in the Privacy Policy.

16. Changes to the Terms

16.1 The Provider may change these Terms for regulatory, technical or service reasons. Changes will be published on this page with an updated "last updated" date and, in the event of substantial changes, communicated to you through the Application or by email.

16.2 Changes apply from their publication or from the date stated. Continuing to use the Service after the changes take effect constitutes acceptance of them. If you do not accept the changes, you can cancel the subscription and stop using the Service.

16.3 Changes affecting the price, term or renewal conditions of a subscription already in place follow Section 3.7 and do not apply retroactively to the period already paid for.

17. Governing law, jurisdiction and mandatory rights

17.1 These Terms are governed by Italian law, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

17.2 This choice does not deprive you of any mandatory right. If you are a consumer, the mandatory consumer protection provisions in force in the country or state where you habitually reside continue to apply and prevail over any provision of these Terms that is incompatible with them.

17.3 Consumers in the European Union

Any dispute arising out of these Terms or connected to the Service is subject to the jurisdiction rules of Italian law. Where the User is a consumer, exclusive jurisdiction lies with the court of the consumer's place of residence or elected domicile, if located in Italy, under Art. 66-bis of the Italian Consumer Code, together with every other mandatory protection provided by consumer protection law and by Art. 6 of Regulation (EC) 593/2008.

17.4 Consumers in the United States

If you live in the United States, nothing in these Terms limits or excludes the rights granted to you by federal law or by the law of your state and which cannot be waived, including rules on unfair or deceptive trade practices, on automatically renewing subscriptions and on statutory warranties. The limitations in Sections 13 and 14 apply only to the extent permitted by the law of your state.

These Terms contain no mandatory arbitration clause and no class action waiver: that choice is deliberate, and nothing here stops you from going to the competent court under applicable law.

17.5 Out-of-court dispute resolution (EU consumers)

The European online dispute resolution (ODR) platform was withdrawn on 20 July 2025. The European Commission provides information on alternative dispute resolution (ADR) bodies on the Consumer Redress in the EU page. Any consumer rights to turn to the competent ADR bodies under applicable law are unaffected.

17.6 Users resident in California

Under Section 1789.3 of the California Civil Code, Users resident in California may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. The Service is offered on subscription at the prices stated in Section 3; how to bring a complaint to the Provider is set out in Section 18.

18. Miscellaneous

18.1 Severability. If any clause turns out to be invalid or ineffective, the validity of the remaining provisions is unaffected.

18.2 No waiver. Tolerating conduct that departs from these Terms does not amount to a waiver of the Provider's rights.

18.3 Assignment. You may not assign the rights and obligations under these Terms without the Provider's written consent. The Provider may assign the contract as part of a corporate transaction, safeguarding your rights.

18.4 Entire agreement. These Terms, the Privacy Policy and the Invitation Programme Terms constitute the entire agreement between you and the Provider in relation to the Service.

18.5 Notices and contacts. For any message or complaint about the Service or these Terms you can contact the Provider at:

This document was drafted in Italian. In the event of translation, the Italian version prevails.